Cause and Effect Y = f(x)Find the cause and improve the results… Y = f(x)
All activities can be translated to this cause-effect model. If process results are unsatisfactory, find the causes and how they interact.
Once understood, use Start-Stop-Keep to permanently improve the process.
Continuous improvement —sought by many, but elusive to capture without employing
Start, Stop, Keep
Analyze: What needs to Start, Stop, Keep
Improve: Verify that it worked — the gap is smaller
Control: Sustain the gain over time
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